Deploy powerful Conversational AI Chatbots to enhance customer interactions and team productivity

Aya Data is helping businesses achieve more with
custom AI chatbot design and implementation services

Advanced AI chatbot solutions. Securely deployed.

Automate repetitive and time-consuming tasks for your clients and team using omnichannel interactions and business process automation.

Leverage cutting-edge chatbot capabilities to streamline your business operations

01

70+ languages and accents supported
with a strong Natural Language Understanding (NLU) engine

02

Smart documentation with AI-powered OCR,
real-time document builder and e-signature

03

Integrations with ChatGPT, fine-tuned to your context,
to generate highly realistic, human-like text

04

Live agent support interface for handover to
customer service agents for more complex conversations

05

System analytics and dashboard for insights about
customer interactions and other usage statistics

06

Robotic Process Automation (RPA) integrations using UiPath,
Blueprism or other software for end-to-end business process automation

AI VIRTUAL ASSISTANT ARCHITECTURE

 

Omni - channel
user interface

Engage customers via voice or text across major platforms

Custom Al Chatbot
system

Trained on your organization's unique processes and knowledge base

Backend
Connectors

Connect via APIs and RPA to existing IT systems and Al services

Conversational AI chatbots
bring significant value to all your business stakeholders:

01

Accessible anytime, anywhere: service your clients around the clock, providing support when your customers need it

02

Instant support: Clients receive instant assistance, reducing wait times and frustration

03

Quality services: Increase CSAT by eliminating user error and consistency through standardised processes

04

Save time and lower cost: Scale faster while keeping costs low – chatbots work 24 hours a day and 3x faster than a human

05

Increase productivity: Chatbots handle routine inquiries, allowing teams to focus on high-value tasks

06

Data-Driven insights: Gain valuable insights from chatbot analytics to make informed decisions and refine customer engagement strategies

CASE STUDIES

field with a tree

Combining Soil Acidity Data with Product Sales to Create Unique Business Intelligence

AgTech

Demeter, an agricultural inputs supplier that operates in West Africa, specializes in working with smallholder farmers to enhance crop yields using primarily organic fertilizers. In order to optimize their product offers and serve the needs of their customers, Demeter sought to utilize open-source

Leveraging Drones and AI to Increase the Efficiency and Decrease Risk in Reforestation Projects

AgTech

Oko Environmental, a reforestation company dedicated to combating climate change by establishing indigenous forests in West Africa, intended to utilize drones and machine learning solutions to gather valuable data and insights

drone flying

Using AI and Drones to Create Precision Agricultural Systems for Commercial Farming

AgTech

Managing large-scale commercial farms necessitates a lot of progress tracking and repetitive tasks, in addition to being manually overwhelming. However, crop management systems powered by drone-fed computer vision models are a solution to the traditional system of manual data collection, while improving data accuracy and providing valuable insights into farming operations.

Building a Model to Rapidly Identify Disease in Ghana’s Maize Plants

AgTech

Maize is one of the most important crops for Ghana’s agricultural industry; there have been significant, largely successful, investments into finding solutions to increase yields over the years. However, maize diseases still pose a significant challenge for maize farmers and communities.

Sourcing and Annotating Large Volumes of Agricultural Imagery for Precision Spraying

AgTech

Client X is a leading AgTech company focused on improving agricultural productivity and sustainability through cutting-edge technology solutions. Their aim was to have their in-house data science team develop a computer vision model that would detect and identify weeds.

INDUSTRY-AGNOSTIC APPLICATION OF AI CHATBOTS

Our solution helps organizations automate and streamline a wide range of tasks
– with a conversational user experience – in any of the following industries

two people in office doing data acquisition and annotation services for fintech

Banking & Finance

  • Product marketing, 
  • Account opening, 
  • Loan calculator, 
  • KYC, 
  • Contact center integrations.

happy family sitting in the living room and looking at the computer

Insurance

  • Product marketing, 
  • Customer onboarding, 
  • Policy generation,
  • Claims management, 
  • Live chat customer service.

overview ct scanner section of the human body

Healthcare

  • Online triage, 
  • Pharmacy Assistant, 
  • Virtual Consultation,
  • Appointment Management, 
  • Symptom checker.

milk in a tetra pack on the shelves

Retail

  • Marketing, 
  • Lead capturing,
  • Order management,
  • Inventory management,
  • Customer service.

Customer Service

  • Live agent support,
  • Product information,
  • Ticket management,
  • Satisfaction survey,
  • Order tracking.

Airline

  • Pre-flight assistance,
  • In-flight services,
  • Post-flight information,
  • Offer and promotions,
  • Frequent flyer programs.

Telcos

  • Product information,
  • Billing and payments,
  • Service activation/porting,
  • Technical support,
  • Complaint management.

Gov’t/NGO

  • Service registrations,
  • Information dissemination,
  • Emergency Relief management,
  • Business registrations, 
  • Program management.

Why choose our AI chatbot
development solutions

Quick deployment

We are able to deploy projects within 8 - 12 weeks, helping you launch fast and reap the benefits of AI without delay

Industry Expertise

Backed by seasoned AI and chatbot specialists, we bring a deep understanding of industry best practices to every project

Proven results

Many organizations have reported outstanding results, leveraging our partner technology, Druid AI.

Want to see a demo? Get in touch

Learn how conversational AI and automation can transform the way teams
work while enabling cost savings and better user experience